Account Verification and Security
- I can’t log in to my account
- I forgot my Password
- Why do I need to verify my identity?
- I haven’t received and email and I am waiting for my account to become verified
- My account has been restricted, what do I do?
- I have received a suspicious email, what do I do?
- How am I protected against fraud?
- How do I report suspicious activity?
- What is Strong Customer Authentication?
- What does Strong Customer Authentication mean for me?
- Why am I being sent a verification code to my mobile phone?
- Will I be charged to receive the verification code?
- My verification code was sent to the wrong mobile number, what can I do?
- I didn’t receive my verification code, what can I do?
- I entered the verification code incorrectly and now I’m locked out of my account, what can I do?
- Why am I being sent a verification code if I don’t live in Europe?
- I received a suspicious message claiming to be from MiFinity. What do I do?
- I have received an email for a failed log in what do I do?
- What questions will I be asked if I get in touch?