James
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Votes on activity by James-
My verification code was sent to the wrong mobile number, what can I do?
Please contact our Client Services team who will assist you in updating your phone number. Email: clientservices@mifinity.com Tel: +44 28 9587 0100 (Note English speaking agents are available 9-...
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Why do I need to verify my identity?
MiFinity Payments are regulated by the Financial Conduct Authority in the United Kingdom and by the Malta Financial Services Authority in the EU, and are therefore obliged by regulation to carry ou...
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Which currencies are supported?
MiFinity offers the creation of eWallets in the following currencies: AUD,CAD,CHF,CZK,DKK,EUR,GBP,JPY,NOK,NZD,PLN,RUB,SEK,ZAR and USD. We allow bank transfers in the recipient's local bank curren...
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How to Verify a Bank Account.
To verify your bank account, login to your MiFinity account and click on Bank Accounts from the list in the left side of the page. If you haven’t already added a bank account, click on Add New Bank...
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I can’t log in to my account
Please contact our Client Services team for support. You can email us at clientservices@mifinity.com or use the live chat/email us link found at https://secure.mifinity.com/ Article to KB 055....
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I forgot my Password
Please click on the “Forgot Password” link below the login area at https://secure.mifinity.com/ A link will be emailed to you within 15 minutes. Please check your Junk mail if you do not see the em...
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MiFinity eWallet - Q&A
MiFinity eWallet - Q&A MiFinity is the brains behind your payment needs. What is Strong Customer Authentication? Strong Customer Authentication (SCA) under the Second Payment Service Directive (PSD...
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What questions will I be asked if I get in touch?
We need to be able to verify your identity before we can restore your password or discuss your account. You can expect us to ask a combination of questions ranging from personal information (Addres...
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I have received an email for a failed log in what do I do?
If you receive an email notifying you of a failed log in attempt that was not carried out by you, please report this to MiFinity fraud team immediately at clientservices@mifinity.com and change you...
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I received a suspicious message claiming to be from MiFinity. What do I do?
We may contact you to discuss the operation of your account or a payment transaction performed on your account. In any of our email, phone, or SMS communications we will never ask you for your u...