Why am I being sent a verification code if I don’t live in Europe?

If you are being sent a verification code, you must be using a card that was issued in the European Economic Area. This requires us to apply an extra layer of security to your payment.

This is because of new regulatory changes called Strong Customer Authentication, aimed at increasing the security of online payments, and reducing fraud.

Simply enter the verification code we sent to your mobile phone in the box shown within your MiFinity eWallet, and you will be able to continue with your transaction.

If you did not receive a verification code or require help, please contact our Client Services team on the email/phone number listed above.